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May 2012 COVER STORY Art of remodeling HR If the great men from history were to contribute to the organizational structure, the Wright brothers would have preferably gifted the HR, for it helps organizations to fly to new heights. The greatest playwright-Shakespeare would have twisted one of his quotes and suggested the CEOs, "Give every employee your ear, but only HR your voice." And, Isaac Newton and Albert Einstein would have invented and developed technology that would take employee management to the next level, and finally, it would have been Leonardo Da Vinci who would have loved to design the "Art of reskilling HR". However, coming back to reality, the geniuses from the past cannot be brought back to take up the momentous task of reinventing tricks and trends of human capital management. In every organization, the HR professional has to be like a knight in the shining armor. Read More...
INTERVIEW
Merging hopes & aspirations The Tech Mahindra, a unit of Mahindra & Mahindra, and Satyam Computer Services Ltd merger is regarded as one of the biggest mergers that India Inc. has witnessed in recent history.The two companies that came together brought along a combined manpower of 75,000 employees. Human Capital in conversation with Hari T, Chief People Officer and Chief Marketing Officer, Mahindra Satyam on life after the merger. Excerpts; The experience has been positive. Our key stake holders - customers, analysts, and associates are upbeat about the whole merger announcement. Ive been travelling across countries meeting people, talking to associates and giving the leadership perspective about what is in it for me? to every stakeholder. The feedback has been very encouraging throughout. Read more... 
LEADERSHIP"I to we"… a new learning paradigm for new age leaders Richard Barrett (FRSA), an author, speaker and social commentator on the evolution of human values in business and society, speaks to Human Capital on the new leadership paradigm.I have no logical answer to this question. It was what my soul was asking me to do. My interest and work on values, is driven from the deepest levels of my consciousness and an expression of who I am as a soul. Every human being grows and evolves in the same way, and generation Y is no exception. Generation Y is only special in as much as it is a generation that has been able to reach the fourth level of consciousness (individuation) at a much earlier age than their parents because they grew up in relatively well-off families that were able to meet their deficiency needs. They did not have to struggle for survival, and they have a global, neoliberal outlook. Read More... 
TALENT MANAGEMENTStrategic learning: the real imperative of our times To survive in the environment of uncertainty, it is imperative for organizations to reinvent, adapt, and prepare themselves to manage the difficult truths of the market place. Strategic learning is a vital element of how we think about the future and what HR and learning professionals can expect to see on their plates in the coming year, given the macro trends. Read More... 
Career managementServing great careers Along with burgers, French fries and soft serve, McDonald’s can be credited for serving unusual recipes of career growth for its employees.Time and patience are not the only factors responsible for the ubiquity of the brand name for world s most prominent burger chain - McDonald’s. Social responsibility, deep understanding of the culture of over 119 countries where its 33,000 plus chains are spread across, and strategic evolution also lay the cornerstones for its success. More importantly, its consumers have often relished their meals as much as moving to the other side of the counter.As mentioned by investigative journalist, Eric Schlosser, in his bestseller-- Fast Food Nation-- one in eight Americans, has worked in McDonald’s at some point of time in career. Read More... 
HR PRACTICERise & Shine A cross-functional program for the high potential employees to do more, much more. Normally, at the branch level of any banking institution, employees are assigned a designated role in which they try to excel themselves.Though the system has its own set of advantages as it creates experts in each domain, however, on the flip side it also creates silos. To overcome this challenge, DCB gave birth to their talent management program, ‘Rise’, an advanced cross-functional program helps to break through silos and creates a knowledge bridge that leaves little or no room for ambiguity. Read More... 
CASE STUDYGood over the best "Is it ok to choose the good over the best? Will it help to control attrition? Is it fair? How will we implement such a policy?" pondered Shekhar. Good Luck Services is a KPO with employee strength of 1,500 people. The organization has been successful since its inception five years ago. However, increasing competition has actually meant that success in terms of growth of revenue in a particular year was followed with increase in costs, thus reducing the overall profits on a YOY basis. "Moving on to the compa-ratios for the jobs, it is pre-decided to maintain a compa-ratio of 1.4 for strategic jobs and 0.95 for not-so strategic ones. This means that quite a few employees may not get a pay hike this current year. Implementation would be tough, however, I would prefer short-term attrition as far as it fits my strategy," he added.ollowed with increase in costs, thus reducing the overall profits on a YOY basis. Read More...
HR ISSUES
The bad boss phenomenon We often hear about unproductive, bad-mouthing and hopeless employees. What about the abusive, biased or harassing boss who is unavoidable at work. There may be times you even fantasized about e-mailing all about the atrocities of your rotten boss to the CEO, but never had the courage. Rohit, a software engineer says, "My boss is in the habit of hurling abusive language for no reason. It is extremely embarrassing in the presence of other employees. I get back home each day feeling insulted and stresses. I want to quit." Raj, an Accountant says, "I am the top performer and there is word that I may due for promotion soon. However, the other day my senior manager calls me and says he is not happy with my performance. He even threatened to throw me out. Apparently, my boss has been back biting against me to win brownie points for himself. He is jealous and wants to stop my growth." Read More... 
PERSONAStudent of life A teacher, HR professional, leader or a constant learner, Murali Santhanam unrelentingly accepts every role that comes his way. Machines give ample chances to bemanipulated, maneuvered and manhandled to devise the eventual strategy. However, it is unimaginable for human resources to be managed that way, to discover the organizational approach. A self-motivated individual, he has remained quite uninfluenced throughout his personal and professional life to make unbiased decisions. Embracing success at the cost of compromised values is not an alien phenomenon in the business world. However, Santhanam has ensured that he never made the wrong choice for achieving the desired. Read More... |
      
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